How many hospitals participate in HCAHPS, and how many patients are represented annually?

How many hospitals participate in HCAHPS, and how many patients are represented annually?

• A. About 1,000 hospitals
• B. 2,000 hospitals participate
• C. Not published
• D. Over 4,400 participate and roughly two million patients annually

Answer: (D)

HCAHPS has grown to include over 4,400 hospitals, and it collects about two million patient surveys each year. This reflects its role as the standard nationwide inpatient satisfaction survey, with participation and data gathered across many hospitals to represent patient experiences nationally. The large scale is why options suggesting only a few thousand or implying no published totals aren’t accurate—the CMS/CAHPS data consistently report this substantial participation and annual survey volume.

HCAHPS has grown to include over 4,400 hospitals, and it collects about two million patient surveys each year. This reflects its role as the standard nationwide inpatient satisfaction survey, with participation and data gathered across many hospitals to represent patient experiences nationally. The large scale is why options suggesting only a few thousand or implying no published totals aren’t accurate—the CMS/CAHPS data consistently report this substantial participation and annual survey volume.